In order to be able to use and access BoostWorker, you need to be created and assigned a user. Please check with your manager for this information.

If you are having trouble logging in due to a password error, check that you are typing your password correctly. If the problem persists, you can reset your password by following these steps:

Press the ‘Reset Password’ option on the login screen above the ‘Sign In’ button.
Check the inbox of the email associated with your user account. You should have received a message with instructions on how to reset your password.

If you are still having problems, contact technical support for assistance in resetting your password.

If you get an error indicating that there was a problem registering your login, follow the steps below to configure your time zone:

• Disconnect your vpn if you have one enabled.
• Enter the Windows browser (by clicking on the Windows icon and typing → time zone or the magnifying glass in the taskbar at the bottom of your screen).
• Enter the option → Change time zone.
• Uncheck the option ‘Set time automatically’.
• Click on the ‘Synchronise now’ button.
• Then try checking in again.

If you receive an error (406) your current session (checkin) has been manually closed and your activity log has been stopped.

This case can be caused by a technical problem or an unexpected event, the application should show you a notification. If you do not know the cause contact support to verify your case.